Designing complex systems into simple experiences — fueled by cookies and bike rides.
AUDITOR-CUSTOMER COLLABORATION
Designing for post-audit retention
Boosted adoption by 17%
Empower admins with flexible automation
Restored trust in employee data
Designing a reliable system of employee data for HR admins
My experiences 🛠️
Over the years, I've designed user-centric products across cybersecurity, HR, and customer support platforms.
Secureframe
Nov. 2023 - present
Senior Product Designer
Hi, I'm Joann! 👋
I’m a product designer with ~9 years of experience creating B2B SaaS tools that tackle real user problems.
When I’m not working, I’m out on my foldable bike or on a mission to find the best cookies in town.
